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More Info

New Insurance Hiking Policy 2026 arrow faq

A heartfelt welcome from Rinjani Odyssey.
Thank you for choosing us. Our goal is to provide the highest quality mountain experience while ensuring your safety.

Due to the increasing number of international hikers and rising accidents, The Rinjani Mountain National Park Authority (TNGR) now requires all hikers to have travel/health insurance that includes helicopter evacuation.

Important:
We can no longer purchase your National Park pass without proof of insurance.

Available Options:

Option 1:
Purchase insurance through TNGR
Cost: 290,000 IDR per person
Not included in the trekking package

Option 2:
Provide your own travel insurance with valid coverage

Required Information:

  • Name of insurance
  • Policy number
  • Proof of helicopter evacuation coverage

We apologize for any inconvenience. These regulations are set by TNGR, and as a licensed trekking organizer, we must comply.

Kind regards,
Rinjani Odyssey Team

Cancellation Policy arrow faq

Cancellation Policy

By making a down payment, you agree to the following terms:

All down payments are NON-REFUNDABLE.

National Park tickets are limited and must be secured in advance. These tickets:

  • Cannot be refunded
  • Cannot be transferred to another person

Meals for your trek are prepared in advance using fresh local ingredients. In case of cancellation:

  • Food cannot be returned
  • Costs cannot be recovered

We are a small local business committed to providing the best experience. Some costs are beyond our control, and cancellations may result in financial losses on our side.

We truly appreciate your understanding and support.

Happy Trekking!